Wake Radiology IT Support Team
Wake Radiology’s IT Help Desk can assist with technical issues that require immediate assistance or that occur outside of normal business hours.
IT Help Desk
| Phone: 919-788-7885
Email the IT Help Desk
*IT support is not available during holidays
Wake Radiology Data Center
The Wake Radiology data center in Raleigh is a Tier 2+ facility that allows us to leverage technology to the fullest. Our emphasis on redundancy includes servers, power, HVAC and networking so mission-critical systems are available 99.99% of the time. Plus, we have a backup data center ready to go. Everything is monitored 7x24x365 so we can proactively address any potential issues.
Meaningful Use – Stage II
Wake Radiology stands ready to work with any physician practice to implement HL7 electronic interfaces to their electronic health record (EHR) system for report distribution (with image links) and order entry. These interfaces will partially satisfy Measure 1 – to place at least 30% of radiology orders via a CPOE system and Measure 3 of the menu set – to accept at least 10% of radiology results (with image links) into the EHR. If you are interested in pursuing this capability, please email Matt Dewey, Chief Information Officer, or call 919-232-4748.